diagPRO.
Diagnose and fix ATM issues faster with one universal, easy-to-use tool.
Struggling with ATM diagnostics? Meet diagPRO.
Maintaining ATM uptime shouldn’t feel like guesswork. diagPRO is a smart diagnostic tool designed to help technicians quickly identify and resolve issues. Whether you’re managing one terminal or hundreds, diagPRO helps reduce downtime, lower service costs, and keep your machines running smoothly. It’s simple to use, easy to integrate, and powerful enough to support even the most complex maintenance operations.
If your team needs better diagnostics, this is the tool built for you.
What makes diagPRO different?
Multivendor capability
One tool to diagnose a wide range of ATM models from multiple manufacturers. No switching needed.
Intuitive interface
Built with clear visuals, easy navigation, and simple error reporting so technicians can work without extensive training.
Built for ATM experts
Every feature is developed with ATM availablity in mind, focusing on speed, clarity, and practical problem-solving.
Our ATM diagnostic solutions.
diagPRO WN series
Designed for Wincor Nixdorf systems, the diagPRO WN Series helps technicians quickly and accurately diagnose issues across a wide range of legacy ATM models.
diagPRO DN series
Built for the new Diebold Nixdorf DN Series, the diagPRO DN software supports the latest ATM technologies with seamless diagnostics and reliable performance.
Simplify ATM service. Boost uptime with diagPRO.
Desinged with your IT in mind.
We know that ATM diagnostics doesn’t happen in isolation: it needs to fit your organization’s IT policies, systems, and security requirements. That’s why diagPRO is built on secure architecture and offers multiple integration options. And because we develop everything in-house, our team can work with you to make sure the software runs exactly the way you need it to. We don’t just provide a tool, we help you make it work in your world.
Ready to level up your ATM maintenance?
If you’re curious about how diagPRO can support your service team, we’re happy to guide you. Whether you want to see the tool in action through a demo version, dive deeper into the technical details with our brochure, or speak directly with our CEO Guido Walther, we make it easy to explore what diagPRO can do for you.
Start optimizing your ATM diagnostics today, your service team (and your bottom line) will thank you later.