Why choose diagPRO WN?
Multivendor compatibility
diagPRO WN brings diagnostics together across multiple generations of Wincor Nixdorf ATMs—so your team only needs one tool.
Built for
technicians
With its intuitive interface and clear diagnostics, diagPRO WN simplifies troubleshooting and reduces the need for specialist training.
Secure
and flexible
The software works within your organization’s IT and security policies, offering flexible deployment from USB, laptop, or embedded systems.
Continuously improved
Backed by years of Wincor Nixdorf expertise, diagPRO WN is constantly refined with user feedback and new hardware support.
Available diagPRO WN products
ATM & Terminal
Supports ProCash and CINEO ATM families, including CMD-V4 and CMD-V5 cash-out modules, printers, card readers, and more.
Cash & cheque deposit
Covers CCDM-V1 and CCDM-V2 deposit systems, giving service teams full control over both cash and cheque diagnostics.
Cash recycling
Delivers targeted diagnostics for RM3-based recyclers in the CINEO family, across 4, 5, and 8 cassette configurations.
ATS
Designed for lab environments and testing scenarios, diagPRO WN ATS simulates real device behavior for training or QA purposes.
What's inside diagPRO WN?
diagPRO WN is built on the industry-standard CEN/XFS architecture, giving you fast setup, wide compatibility, and scalability across device types. It’s developed by a close-knit team with years of experience working on and with Wincor Nixdorf systems. From early-stage support of legacy hardware to continuous improvements driven by customer feedback, everything in diagPRO WN is built to solve real service challenges in the field.
Frequently asked questions
Here we listed the most common questions we get asked. But don’t hesitate to contact us, if there are any further questions.
How quickly can I implement diagPRO WN?
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Does diagPRO WN require training?
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What ATM models are supported by diagPRO WN?
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Can I get a look into diagPRO before purchase?
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Ready to level up your ATM maintenance with diagPRO WN?
With diagPRO WN, your technicians gain a reliable and efficient tool to identify problems and take action, without long training sessions or unnecessary part replacements. Whether you’re just starting out or already scaling your operations, this software adapts to your needs. Ready to see it in action? Schedule a call with Guido, request a demo, or download our brochure today.